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The programme delivered new and innovative ways of approaching the sale of hearing devices. It also delivered heightened confidence in all aspects of the sales process. Participant feedback was particularly strong regarding Julia's 1-1 follow up activity, building on the skills learnt in the classroom.
I would not hesitate in recommending The Sales Training Company. Julia and her team added long lasting benefit to the National Hearing Care organisation.
James Whittaker, Managing Director, Amplifon NZ
What our clients say
I have been working with Julia for the past 15 months in my position of Head of Sales Force Effectiveness at Yellow®. Its important to note that Yellow® is in the midst of significant cultural change, and building the capability of our sales force is a key building block in this transformation. Julia has been an integral part in helping me lead the changes that are needed, and its because of the quality outcomes we have achieved with the first phase of change, that we are then able to work on taking the changes further and continue evolving the sales force through improved learning and development opportunities.
During our time of working together I have found her to be a highly competent, professional, industrious and insightful supplier. There are many companies out there who will pitch an average solution, but working with Julia, the standard is excellence or nothing. I have been fortunate in my past career both here and in the UK to have been exposed to a variety of industries ranging from pharmaceuticals, FMCG and media and have also worked with suppliers to these industries. It is because of this breadth of experience that I confidently rate her amongst the very best I have ever worked with, below are just a couple of examples where she demonstrates her calibre.
Julia continues to exceed my expectations, whether this is coming to me with new ideas or ways of approaching a challenge, going above and beyond what would be expected from a contractual perspective or just pushing me out of my comfort zone to consider different perspectives. She is constantly researching new ideas, pushing boundaries and working to current best practice to ensure that her approach is evidence based, yet innovative at the same time.
I have absolutely no hesitation in recommending Julia’s work and we will be continuing the relationship with Julia as Yellow® continues with its business transformation.
Lynne Miller, Head of Sales Force Effectiveness, Yellow
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Thank you Julia for the sales training you have provided our teams. As a result, we are seeing improved confidence, motivation and results from our Sales Specialists. I am really looking forward to rolling out the next phase of your training!
Kim Butler | Contact Centre Manager, AA Insurance Limited
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When faced with unprecedented industry change driven by government policy changes, Julia was instrumental in guiding our team of clinicians through the sales change programme. Moving from a largely government funded industry to one far more reliant on the private purse, required transformational change. Julia supported this change through the Sales Training Programme. The programme delivered new and innovative ways of approaching the sale of hearing devices. It also delivered heightened confidence in all aspects of the sales process. Participant feedback was particularly strong regarding Julia's 1-1 follow up activity, building on the skills learnt in the classroom.
I would not hesitate in recommending The Sales Training Company. Julia and her team added long lasting benefit to the National Hearing Care organisation.
James Whittaker, Managing Director, Amplifon New Zealand
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Active Physio is a franchised group of health professionals committed to delivering ultimate health solutions to New Zealanders. But as health professionals we realised we were completely untrained in communicating what we could do for our clients. Then along came The Sales Training Company!
We choose The Sales Training Company over other similar companies we interviewed because Julia has a direct and practical approach to solving our problems. She is an engaging presenter with great humour and ability to gain interaction within the group. Her communication and follow up is excellent and her manner with my franchise managers is supportive and encouraging. Training with the associates in the group has always been reflected on very positively. No high tech business talk for us, thank goodness – but great examples of how professionals unskilled in sales and marketing can learn very valuable tools to grow our company successfully.
After 3 years of interaction with The Sales Training Company I can say Active Physio has capitalised on its investment. Julia is not a consultant we call on occasionally – she is part of our team and we look forward to her involvement in the on-going development of our business.
Gill Webb, Franchise Director, Active Physio Ltd
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We take our investment into our people very seriously and were hugely impressed with the value we were able to see from Julia's programme. Not only was she able to specifically tailor the product to encapsulate our very essence and values, but by incorporating a 'train the trainer' element, the legacy of it remains alive and delivering value to our business every day. Personally I was inspired and motivated by Julia's blend of theoretical expertise and first-hand practical experience. That, coupled with an engaging and credible personal style made for a rewarding experience. Thank you Julia!
Mary Sutton, Associate Director, OCG Consulting Ltd
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We would like to give you some feedback on your training session you carried out with our team last month. You concentrated on attitudes and back to basic sales skills.
This has resulted in the following:
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An increase in their individual activity
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A regular commitment to prospecting
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An attitude change to more positivity in their work ethics
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An increase in our sales
We have learnt through this exercise that in house management and sales training is good but having a third person add their skills and experience lifts not only sales but the overall attitude of the team. We are looking forward to the follow-up session in August and know this will be important to maintain this improvement moving forward.
Lyn MacCarthy Morrogh, Co Director, First Mobile Whangerei 09 438 0337
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Just to let you know again that I thought today was wonderful. I've had lots of good feedback from the team, and some fundamental shifts in their thinking…. thanks again, the interactivity and practical tools were fantastic and you pitched it just right for the team!
Kate Flower, National Operations Manager, Hospitality Standards Institute
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Thanks Julia. I have had excellent feedback from each of the ladies, so thank you very much for all your input.
Michelle Jones, General Manager, Crockers Property Management Ltd
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Thank you so much for your work with us on Friday - it was fantastic!
I had a call from Mark this morning regarding his visit to XXXXXX Grammar and he was able to put in place what he had learned to very good effect, he was really thrilled! I'll forward this to the team and you'll be hearing from us!
Yvonne Blanch, General Manager, 3P Learning Ltd
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"Julia was able to make sure we were clear on objectives. We present a lot but the training allowed us to hone our skills and focus better. “I thought she was excellent. It was a rare opportunity to work with the other partners on negotiation exercises, and for the whole company to get together to work as a team.” The techniques Julia conveyed have already paid dividends. Sue relates how one week after the training session, the consultancy incorporated several of the ideas outlined in the training session during an 11th hour opportunity to pitch for an important new client. The tactics resulted in Senate Communications getting onto the pitch list and ultimately winning the business.
Senate Communications, Partner, Sue Milne
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Our team really got a lot out of this week, it was great to see how inspired the team became during the training process..…you could see the energy and enthusiasm growing by the hour!
When you hire a consultant sight unseen from the other side of the world it is always a little nerve-wracking, but you were everything and more that Todd Curle, and your many other referees, promised. We are looking forward to putting your recommendations and advice into practice.
Andrew Dower, General Manager, Radio Investments Limited
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